Privacy Policy
NikMovers ("we", "our", "us") is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, how we use it, and your rights.
1. Information we collect
- Contact details: name, email, mobile number.
- Move details: origin and destination suburb, preferred move date, property size, requested services.
- Technical data: anonymised usage analytics (Google Analytics / GTM).
2. How we use your information
- To prepare and send you a personalised moving quote.
- To contact you about your enquiry and confirm booking details.
- To improve our services, website, and customer experience.
We do not sell or rent your personal information to third parties.
3. Who we share with
We share limited data only with service providers that help us operate the business:
- Formspree, Inc. (based in the United States) — receives your enquiry submissions (privacy policy).
- Google Analytics / Tag Manager — anonymised analytics (privacy policy).
4. How we store your information
Your information is stored securely on Australian and international servers operated by our service providers. We retain enquiry data only as long as required to complete your move and for standard business record-keeping.
5. Your rights
You can request to access, correct, or delete the personal information we hold about you at any time. Email info@nikmovers.com.au and we will respond within 30 days.
6. Cookies
Our website uses essential cookies and anonymised analytics cookies only. You can disable cookies in your browser settings at any time.
7. Complaints
If you believe we have mishandled your information, contact us first at info@nikmovers.com.au. If you are not satisfied, you can refer your complaint to the Office of the Australian Information Commissioner (OAIC): oaic.gov.au.
8. Changes to this policy
We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
Contact:
NikMovers
Melbourne, VIC
Email: info@nikmovers.com.au
Phone: 0433 771 984